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| accounts department
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If you have
any queries regarding your card payments or account , please email accounts@weallreuse.com.
Please include as much detail as possible as this will speed up
any enquiries.
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| sellers' support
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The we all reuse sellers' area provides descriptions of and links to our sellers'
services.
We also have descriptions of our selling
procedures in our trading help section.
If you still have more questions about selling on we all reuse contact
us directly or search the forum.
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| buyers' support
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The we all reuse members' area provides descriptions of and links to our buyers'
services.
We also have descriptions of our buying and
bidding procedures in our trading help section.
If you still have more questions about trading on we all reuse contact
us directly or search the forum.
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| update
my registration
details
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If any of your personal or banking details change, please update
your registration details. |
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| password
or username
not working
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When logging
in to our services, please check that you are typing in the correct
case, as all our login pages are case sensitive. If this does not
work, then you may check your details by using our retrieve lost
password feature as described below. If you are sure you have
the right account details and you still canot login, please let
us know.
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| retrieve
lost
password
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If you have
lost your password, please go to our retrieve lost password page, enter your email adress, and your account details will be
emailed to you.
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| after
sale services
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The we all reuse sellers' area contains links where you can download your sales
data, ready for import into your spreadsheet program.
We strongly advise yous to keep permanent
records of your transactions, as we can only provide free access
to these for 3 months after the close of sale.
We can also
assist if you are having problems
with other we all reuse users
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| how
to
guides
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Our how to guides
may be found here
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| suggestions
|
|
If you have
any suggestions for ways that we can help our customers even more,
please let us know.
If you would like other categories, new services, or have news or
information that will help other users, why not visit our forums and tell everyone about it.
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| problems
with we all reuse
users
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We hope that
you will be satisfied with every transaction on we all reuse, if you have
any problems that have not been resolved by mailing the other user,
or by using the feedback system, we will arbitrate on your
behalf .
Please note that this process can be a time consuming one, and the
more details you provide (your emails and any replies, etc.) the faster
we can work it all out. Please be patient...
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| complaints
and queries
|
|
If you have any
suggestions for ways that we can help our customers even more, please let us know.
If you would like other categories, new services, or have news or
information that will help other users, why not visit our forums and tell everyone about it.
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| mailing list
|
|
On joinig we all reuse a welcoming email is sent confirming
your password and username. Once you have joined, you will occasionally
receive information on products, services, special deals, and a
newsletter. Out of respect for your privacy, you may choose not
to receive these types of communications by using our update
your registration detailsform
which gives you the option of joining or leaving our mailing list
at will.
We also send the you site and service
announcement updates, to which you may not un-subscribe as they
contain important information about the service. We will also communicate
with the you to provide requested services and in regards to issues
relating to their account via email or phone.
If you no longer wish to receive our
newsletter or promotional materials from our partners you may opt-out
of receiving these communications by replying to unsubscribe in
the subject line in the email or emailing us at feedback@weallreuse.com.
You will always be notified when your information
is being collected by any outside parties. We do this so you can
make an informed choice as to whether or not you should proceed
with services that require an outside party. |
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| we all reuse is a UK company and as such is in full compliance with the latest
Data Protection Act.
How
information is stored
Your name, address, email and other personal
details are used to confirm transactions and user status.
This also acts as a way to verify identity and to contact you.
You can check on these details at any time by viewing your account
status.
we all reuse do not sell or trade this information to third parties who are interested
in supplying users with information, goods or services without their
express permission.
For more information, please read our privacy
statement. |
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We warmly welcome
traders from all corners of the globe, and have features to help you trade more effectively.
Our users take
responsibility for the payment of taxes, duties and must themselves
check the legalities of exporting and importing goods. If you would
like to check these details for imports from and to the UK,
please check The Department of HM Customs
& Excise website.
Please note
that all our transactions and agreements are covered by our terms
and conditions,
and any legal proceedings will be subject to UK law.
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